Frequently Asked Questions
Common Questions About Our Services
Find answers to the most common questions about power washing, soft washing, and our services below.
What's the difference between power washing and soft washing?
Pressure washing uses high-pressure water to remove dirt, grime, and buildup from hard surfaces like driveways, sidewalks, and concrete. Soft washing, on the other hand, uses low-pressure water combined with specialized biodegradable cleaning solutions to safely clean more delicate surfaces like siding, roofs, and painted surfaces. At Divine Shine, we use the right technique for each surface to ensure a thorough clean without any damage.
Is soft washing safe for my home?
Absolutely! Soft washing is specifically designed to be safe for your home's exterior surfaces. The low-pressure application combined with our eco-friendly cleaning solutions effectively removes algae, mold, mildew, and dirt without risking damage to your siding, paint, or landscaping. It's actually gentler than spraying with a garden hose in many cases.
How often should I have my house washed?
We recommend having your home's exterior washed at least once a year to maintain its appearance and prevent the buildup of mold, mildew, and algae. However, homes in shaded or humid areas may benefit from washing every 6 to 12 months. Regular cleaning also helps protect your paint and siding, potentially saving you money on repairs and repainting.
Will power washing damage my roof?
We never use high-power washing on roofs. Instead, we use a soft wash technique specifically designed for roof cleaning. High pressure can damage shingles and void warranties. Our soft wash method safely eliminates black streaks, algae, and moss while preserving the integrity of your roofing materials. This approach is recommended by shingle manufacturers like GAF and CertainTeed.
How long does a typical house wash take?
A typical house wash takes between 1 to 3 hours depending on the size of your home, the level of buildup, and the surfaces being cleaned. Larger homes or properties with heavy staining may take longer. We'll provide you with a time estimate when we give you your free quote so you can plan accordingly.
Do you offer free estimates?
Yes! We offer completely free, no-obligation estimates for all of our services. You can request a quote by calling us at (270) 836-4057, filling out our online contact form, or sending us a message. We're happy to come out and assess your property to provide an accurate estimate.
What areas do you serve?
Divine Shine Power Washing is based in Madisonville, KY, and proudly serves communities throughout Kentucky, Indiana, Tennessee, and Illinois. Our Kentucky service areas include Madisonville, Henderson, Owensboro, Hopkinsville, Paducah, Murray, Bowling Green, and surrounding communities. We also serve Evansville and Terre Haute, IN, Clarksville, TN, and Carbondale and Marion, IL. Contact us to confirm service availability in your specific location.
Do you offer military or veteran discounts?
Yes, we proudly offer discounts for active military members and veterans as a thank you for your service. Please mention your military status when requesting a quote, and we'll make sure to apply the discount. Contact us for current discount details.
What surfaces can you clean?
We clean a wide variety of surfaces including vinyl siding, brick, stucco, wood, concrete, pavers, stone, metal, asphalt shingles, tile roofs, fences, decks, patios, driveways, sidewalks, gutters, heavy equipment, and commercial building exteriors. If you have a surface not listed here, just ask - chances are we can clean it!
How do I prepare for my power washing appointment?
To prepare for your appointment, please remove any personal items, furniture, or decorations from the areas to be cleaned. Close all windows and doors securely. Move vehicles away from the cleaning area. If we're cleaning your house exterior, make sure outdoor electrical outlets are covered. We'll take care of protecting your landscaping and plants during the wash.
Is your company insured?
Yes, Divine Shine Power Washing is fully insured. We carry general liability insurance to protect both our team and your property. This gives you complete peace of mind knowing that in the unlikely event of any damage, you are fully protected. We're happy to provide proof of insurance upon request.
Do you clean commercial properties?
Yes! We provide commercial power washing and soft washing services for businesses of all sizes. From storefronts and office buildings to warehouses, parking lots, and heavy equipment, we have the tools and expertise to handle commercial projects. We offer flexible scheduling including evenings and weekends to minimize disruption to your business operations.
Still Have Questions?
We're here to help! Reach out to our team and we'll get back to you with the answers you need.